Privacy Policy
T's + C's

Privacy Policy

At Groomify, we value your privacy and are committed to protecting your personal information.1. Information We Collect
We collect personal information such as:
• Your name, email, phone number, and address
•Pet details (name, breed, health info)
• Payment information
• Photos of your pet (only if you provide consent via the client agreement form)2. How We Use Your Information
We use your information to:
• Provide grooming services and manage bookings
• Communicate with you about appointments, promotions, or services
• Post photos of your pet on social media only if consent has been given3. How We Store and Protect Your Information
• All personal information is stored securely
• Only Groomify staff access this information for business purposes
• We do not sell or share your information with third parties4. Changes to Privacy Policy
• We may update this policy from time to time. Updates will be posted on this page.

Terms + Conditions

By using Groomify’s services or website, you agree to the following terms:
1. Bookings & Cancellations
• Please provide at least 24 hours’ notice for cancellations
• Late cancellations or no-shows will incur a fee of $602. Pet Health & Safety
• You confirm your pet is healthy and up to date on vaccinations
• Groomify reserves the right to refuse service if a pet may pose a risk to staff or other animals3. Liability
• We strive to provide a safe and stress-free grooming experience. In rare cases, unforeseen accidents can happen despite our best efforts
• Some dogs may be nervous or reactive. Groomify takes all reasonable precautions to ensure a safe grooming experience for pets and staff. Owners must disclose known behavioural issues.4. Payments
• Payments are due at the time of service unless otherwise agreed
• We accept cash / card only.5. Photo Consent
• Groomify may take photos of your pet for social media or marketing only if you have signed the photo consent in the client agreement form
• Photos will not be used without your permission6. Changes to Terms & Conditions
• We may update these terms from time to time. Updates will be posted on this page